HAPPY NEW YEAR!
2012 is here for another 365 days. (or less, if you believe the world is going to end)
i like the sound of 2012
i'm excited
do you make resolutions?
i made a few, but here's one that i'm really going to start...
Thank people too.
Maybe that sounds silly.
Yes, I thank people with words when I'm at the grocery store, etc. I say thank you a lot. But how often are people much more excited/willing to tell a story when something goes wrong or someone is mean rather than when something goes well (or according to plan).
Let's take the Christmas megabus trip for example. Yes, I reported the bus driver and got my money refunded (he really was quite mean and didn't do his job). I feel kind-of bad about it. But you know what, the bus driver I had on the greyhound was very nice (and not only because I was comparing him to the mean one). I emailed them to recognize him too. Because he deserves it.
At work the floor staff loves when they get positive comment cards.
That recognition means a lot. I feel that it's not the norm anymore.
When something doesn't go right I can be quick to ask who can I talk to about this, what's your name (so I can report you), etc. (I worked in a gift card fulfillment place answering phones. I've been on the other side.) Am I that quick to ask the same questions when I receive excellent service? No.
So there it is. That's one of my New Year's Resolutions: take the time to give recognition when it's appropriate. Not just think I should and forget or get busy and don't do it.
Give credit when credit's due.
Greyhound sent me an email thanking me for taking the time to recognize my driver and they would let his supervisor know. That was nice of them too. See, it just makes everybody feel better.
------------------------------------
I'm starting out the new year with a clean apartment!
I dug in pretty hard for day one, taking a few breaks. I even cleared off the decorations on the walls in my bedroom and I'm planning a new decoration for my living room. (And I'll have to come up with something new in my bedroom too.)
Then I wrapped up the day watching When Harry Met Sally. That movie cracks me up. And I love the old people with their stories interspersed throughout the movie.
Tomorrow I'm supposed to spend the day with a friend, but then I'm wrapping up my New Year's of cleaning and I'm excited.
2012 is here for another 365 days. (or less, if you believe the world is going to end)
i like the sound of 2012
i'm excited
do you make resolutions?
i made a few, but here's one that i'm really going to start...
Thank people too.
Maybe that sounds silly.
Yes, I thank people with words when I'm at the grocery store, etc. I say thank you a lot. But how often are people much more excited/willing to tell a story when something goes wrong or someone is mean rather than when something goes well (or according to plan).
Let's take the Christmas megabus trip for example. Yes, I reported the bus driver and got my money refunded (he really was quite mean and didn't do his job). I feel kind-of bad about it. But you know what, the bus driver I had on the greyhound was very nice (and not only because I was comparing him to the mean one). I emailed them to recognize him too. Because he deserves it.
At work the floor staff loves when they get positive comment cards.
That recognition means a lot. I feel that it's not the norm anymore.
When something doesn't go right I can be quick to ask who can I talk to about this, what's your name (so I can report you), etc. (I worked in a gift card fulfillment place answering phones. I've been on the other side.) Am I that quick to ask the same questions when I receive excellent service? No.
So there it is. That's one of my New Year's Resolutions: take the time to give recognition when it's appropriate. Not just think I should and forget or get busy and don't do it.
Give credit when credit's due.
Greyhound sent me an email thanking me for taking the time to recognize my driver and they would let his supervisor know. That was nice of them too. See, it just makes everybody feel better.
------------------------------------
I'm starting out the new year with a clean apartment!
I dug in pretty hard for day one, taking a few breaks. I even cleared off the decorations on the walls in my bedroom and I'm planning a new decoration for my living room. (And I'll have to come up with something new in my bedroom too.)
Then I wrapped up the day watching When Harry Met Sally. That movie cracks me up. And I love the old people with their stories interspersed throughout the movie.
Tomorrow I'm supposed to spend the day with a friend, but then I'm wrapping up my New Year's of cleaning and I'm excited.
Comments
Post a Comment